Car Insurance Claims in Jefferson Hills, PA

Choose Tachoir Collision Center for Car Insurance Claims Repair Service

At Tachoir Auto Body, our experienced and certified technicians will restore your car and get it back on the road efficiently, affordably, and with world-class quality and service. We serve Jefferson Hills and Allegheny County, and we offer convenient and comprehensive auto body services, with the goal of making your life as easy as possible.

Call Today for a Free, No-Obligation Estimate: (412) 233-3196

You Get to Choose Who Will Repair Your Car

It is normal for your insurance company to provide a list of Jefferson Hills, PA auto repair shops that “can” service your vehicle. That just means, they are shops that have agreed to the insurance company’s prices and it benefits them if you use them, not you.

Under Pennsylvania law, you are free to choose any licensed service provider that you want. That means Tachoir Collision Center can be your preferred auto body repair shop even if we’re not on your insurance company’s list.

We will negotiate repairs and costs on your behalf, offering your insurance company a competitive price for top quality repairs to your vehicle.



We Make the Car Insurance Claims Process Easy

When you’re involved in an accident and are dealing with unexpected damage to your vehicle, you’re already under enough stress. Trying to manage your insurance claim is an additional frustration that you don’t need.

We’ll work directly with your insurance carrier to schedule and plan the best repair solution for your vehicle.

You can leave it in our capable hands, knowing that your vehicle will receive the highest quality repair service and that your insurance claim will be properly processed.

How Do Car Insurance Claims Work?

Insurers often try to dictate the details of where and how to get your vehicle fixed in order to save themselves money. If you haven’t dealt with insurance companies much before, you might not realize you can make your own choices.

At Tachoir, our experienced team is happy to file your claim for you and handle all the details so that you don’t get roped into what they dictate. In the meantime, here’s some information about how the auto insurance claims process works:


How Do Car Insurance Claims Estimates Work?

Many people don’t realize that you only need to give your insurer one estimate. If they ask for more, it’s not something you have to do. If the estimate we provide to you differs from your insurance company’s estimate, we will honor their estimate and use it as a guideline for the repairs.

If hidden damage is discovered while we are working on your vehicle that requires additional parts and labor, we will notify your insurance company and give them the opportunity to send an adjuster out for a re-inspection. At that point, a supplement is typically created.

Our Certifications

Certification in the auto body repair industry is voluntary. Enabling collision repair shops like Tachoir Auto Body to demonstrate that independent body shops will perform expert repairs that meet or exceed factory procedures. Third-party organizations like I-CAR and ASE evaluate and certify the capability of their facility.

Choose an Auto Body Shop Near Jefferson Hills, PA to Repair Your Car

It is your right to choose the auto body repair shop that you want to repair your vehicle. If your insurance company is sending a tow truck to tow your car, just tell them what auto body shop you would like them to tow it to.

According to the Pennsylvania Motor Vehicles Physical Damages Appraisers Act (Act of 1972, PL 1713, No. 367), you cannot be persuaded or indirectly coerced by any appraisers or their employees as to where your vehicle should be repaired.

If your insurance company tells you, We don’t work with that shop, they are illegally steering you. In reality, what they are saying is that the auto body shop does not work at rates that are negotiated by the insurer.

It is also common for insurance companies to say something like, “It would take a few days for our appraiser to get out to you, so you can take it to XYZ shop for quicker service.” That’s just their way of getting you to use their lower cost auto body shops.

It does not benefit you in any way to try to get a low-cost estimate or to try to get your car done as quickly as possible. 

Insurance Claims Processing

If you’re a Nationwide, Erie, State Farm, Safeco, Allstate, or Liberty Mutual customer, just ask your insurer to have your estimate written at Tachoir Auto Body. We can handle the rest directly with your insurer. If you have a different carrier, just let us know and our team will work with them too! We’re an ASE-certified and an I-Car certified company.

We’re on Your Side

Tachoir Auto Body is committed to providing you with the highest quality repair service in the Pittsburgh area. When we work with your insurance company, we act as your advocate, working to restore your vehicle to its pre-accident condition.

We don’t just help you navigate the car insurance claims process; we do it for you! And our ultimate goal is to see you drive away with a safe, good-looking vehicle.

What is the Auto Insurance Claim Process?

The car insurance claims process is very easy when you deal with a quality collision shop like Tachoir Auto Body.  Follow this simple process for car insurance claims:

  • Bring your car or have it towed to Tachoir Collision Center.
  • Provide us with your insurance information.
  • We will call your insurance company on your behalf to properly file the claim.
  • Your insurance company may send an appraiser to our location or they may ask us to submit a damage report. Either way, we will negotiate the repair with them.
  • If another party was responsible for the accident and has accepted liability, they will pay the full bill. Otherwise, you or your insurance company are responsible for the charges depending on how your policy is written.

We also have on-site rental car service available, and we’ll negotiate your rental car with your insurer on your behalf as well. If you have fully paid your premiums, you are entitled to have your vehicle repaired at an auto body shop that features quality equipment and I CAR or ASE certified technicians.