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Auto Body Shop Repair Process

Are You Looking for a Reputable Bodyshop That Can Help You Understand The Auto Body Repair Process Near the South Hills of Pittsburgh?

Steps to Prepare for Your Auto Repair

Collisions happen. Whether your automobile has a small dent or more major damage, navigating the collision repair process can be stressful.  Consider these steps as you prepare to navigate the process of repairing your vehicle.

Step 1: Arrange an Auto Body Repair Estimate

Call ahead to schedule your estimate. If it is safe to drive your damaged vehicle to the repair shop, do so. You can also arrange to have your vehicle towed to our location if it is unsafe to drive. Tows can be billed to insurance as part of your accident claim, so contact us if you have any questions or need us to set up the tow.  Always remember, Tachoir Auto Body provides an estimate without any fees or obligations!

Step 2: Practice Patience

After an initial estimate, if your car is drivable we schedule you in for repairs so that any parts can be ordered ahead of time and checked for damage prior to your arrival. Generally we schedule repairs 1-4 weeks after an initial estimate depending on how busy we are at the time and if there are any backordered parts.  We will also set up any transportation plans you may need during our initial estimate including our on site rental car service, free loaner vehicles, or a ride home if needed. 

Step 3: Drop off for Repairs

Drop off day has arrived and the parts are ready for your vehicle!  You will drop off at a scheduled time and your rental or loaner vehicle will be ready to go.  A few days into the repair you can expect a phone call to explain if we have found any additional hidden damage that might have been underneath parts that had to be disassembled for us to see and assess.  If your expected completion date changes, we will keep you and the rental car agency informed so the process is stress free.

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Step 4: Provide Feedback and Referrals

Your car is fixed! If you had a positive experience be sure to write constructive, happy reviews on your favorite feedback methods. You can also let your friends and family know about your experience. Your car’s exterior looks perfect again! Now is the time to rejoice and refer.  You have encountered a tough situation with a major or minor collision damaging your vehicle, but you can persevere with confidence. By following these steps, you are likely to have a smooth experience throughout the planning and repairs processes. Trust your support system, your team of professionals who are rooting for you and providing a hassle-free auto body repair estimate and efficient service.

Free Auto Body Estimates

Tachoir Auto Body is a Direct Repair, or “Preferred” shop for most insurance companies.  That means we can handle your claim directly with your insurer.  Let’s set up a time to talk about your insurance claim and receive a no obligation estimate. 


"Great group of people work here. They do quality work from a fender bender to a full head on collision. I was in a pinch when my front window regulator broke due to ice in the door. I talked to Eric right before closing time on Monday, and they handled and fixed it for me on Tuesday. The price was very fair, especially for the labor involved, and also because it wasn't anything that required body work. They bailed me out of my dilemma and I can't thank them enough for helping me. If you need some body work, do yourself a favor and check them out."
-Jim Bayto
Google Review
"I am very happy with the work Tachior Auto body did on my daughter's 2015 Honda Civic. Eric was very professional and knowledgeable about the vehicles repair and kept me informed. The work was excellent and I was extremely pleased . Thank you Tachior Auto Body for a job well done."
-Thomas Bodner
Google Review
"Overwhelmingly satisfied with the superb auto repair and customer service provided here that I have to write a review. I got into a fender bender where my rear bumper had a sizable dent and multiple scratches and its practically like new! I also noticed several other areas where there were scratches I had before but that was taken care of as well. They also had washed my car which was a pleasant surprise and very grateful for it. This is definitely the place to go if you're needing an auto body repair! Thank you, Eric and Tachoir Auto Body team :)"
Google Review